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FAQ

Frequently Asked Questions

The official start date of the challenge is set for March 8, marking the commencement of our transformative journey towards well-being. It takes approximately one week from the kick-off to finalize team rosters and complete any virtual registrations. This short interval allows us to ensure that all participants are seamlessly integrated into the challenge, providing ample time for last-minute adjustments and ensuring a smooth transition into the exciting weeks ahead. Get ready to embark on this collective pursuit of wellness, where each day brings new opportunities for personal growth and positive change. We appreciate your enthusiasm and commitment to making this wellness challenge a remarkable and rewarding experience for all involved.

Weight assessments are due every Friday at 8:00 AM, and you can conveniently email them to your dedicated coach or send them to information@igniteyourhealth.net. Please rest assured that all information provided is treated with the utmost confidentiality, and your actual weight numbers will never be shared.

In our commitment to promoting a supportive and positive environment, we want to clarify that the leaderboard will only display the overall weight loss for the top 3 performers. Importantly, it will not disclose individual starting or current weights, ensuring privacy for all participants. The same principles apply to body fat assessments

The challenge concludes on April 19, spanning approximately 6 weeks. This duration is carefully designed to provide teams with a robust foundation for cultivating lasting habits in overall health and wellness. We understand the pivotal role of time in habit formation, acknowledging that teams typically require 4-6 weeks to establish sustainable healthy practices. This timeframe not only allows for the initial development of positive habits but also encourages individuals to craft personalized plans that seamlessly integrate into their long-term routines. Our goal is not just to inspire a temporary shift but to empower participants to embrace a healthier lifestyle that can extend well beyond the challenge, promoting wellness for months and hopefully years to come.

Step counts will be measured using the StepUp app. Invitations for all participants in the step count category will be dispatched before Friday, ensuring seamless integration into the challenge. The StepUp app will play a pivotal role as metrics are extracted to meticulously track participants' steps, with the results prominently displayed on the leaderboard. This streamlined process not only enhances the accuracy of data collection but also adds a dynamic element to the challenge, allowing everyone to stay motivated and engaged in their pursuit of wellness. Get ready to step up to the challenge, and let the app guide you towards achieving your fitness goals!

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You automatically accrue 2 points for your attendance at any scheduled wellness session, and amplify your engagement by earning 5 points for each person you invite to a session. Furthermore, seize the opportunity to enhance your points tally by 10, simply by sharing a photo post-fitness session from your local gym. These incentives are designed to not only reward your active participation but also foster a sense of community and encourage a shared commitment to wellbeing.

StepUp works with just your phone. And you can also sync steps from supported wearables to StepUp via Apple Health or Google Fit.
In StepUp, go to Settings > Sync with Wearable to set this up.

iPhone/Apple Health supported devices: Apple Watch, Jawbone, Garmin, Withings, Misfit, Pebble, Xiaomi, Mi Band and many more.
NOTE: You need to sync steps from your device to Apple Health via it's app, and you need to sync StepUp with Apple Health via StepUp settings > Sync wearable.

Android/Google Fit supported devices: Android Wear devices, Xiaomi, Mi Band, Moto 360, Garmin, Withings and many more. NOTE: You need to sync steps from your device to Google Fit and it will automatically sync with StepUp.

For Fitbit users on Android, you can sync wearables to StepUp via Google Fit. You can sync Fitbit to Google Fit via Google's Health Connect app.

For Fitbit users on iOS, you can sync wearables to StepUp via Apple Health (StepUp > Settings > Sync Wearable). But unfortunately Fitbit doesn't sync with Apple Health directly. So you'll need to use a 3rd party app like Sync Solver or Power Sync. Check out these posts for details.

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